NBI Clearance Online Appointment

Get an Appointment

NBI Clearance is an official document issued by the National Bureau of Investigation
(NBI) Philippines that certifies a person has no criminal record nationwide.  Before going to any NBI Clearance Center
to claim your clearance, it’s very important to register and get an NBI appointment online.

nbi clearance 4

It is commonly required for job applications, travel abroad, government transactions, and identity verification. With the NBI Clearance Online System, applicants can now NBI online register, set an appointment NBI, and pay online for a faster and more convenient process. It functions like a character certificate, serving as proof that you are a law-abiding and responsible citizen.

What’s NBI Clearance?

It’s is a certificate issued by the government of the Philippines. It shows whether a person has any criminal record or pending case in the country.

What the NBI Checks

  • Criminal cases
  • Pending warrants
  • Court orders
  • Fraud or scam-related records
  • Online crime reports
  • Similar name investigation (to verify identity)
  • Past immigration violations
  • Records from local police and the national law-enforcement database

Purpose of NBI-Clearance

It is commonly required for:

  • Job applications (local and abroad)
  • Visa processing
  • Travel abroad
  • Business requirements
  • Government transactions
  • Bank, school, or legal documents

An Clearance NBI confirms and proves that you are “clear”, authorized and have no criminal record

NBI Clearance Online Registration

1. Go to the Registration Portal

  1. Click on the button below, to access the NBI registration form.
Click get an appointment
  1. A “Data Privacy Content” page will appear.
  2. You can read everything, and there is also a Filipino version.
  3. When you’re ready, click “I Agree.”
Go to the Registration Portal
Close the Initial Pop Up Notices

2. Close the Initial Pop-Up Notices

After clicking “I Agree,” two pop-ups may appear:

  1. First advisory: Click “Close.”
  2. Second advisory: Click “Close” again.

These pop-ups show information about valid IDs.

3. Create an Account (Registration)

You will now be on the NBI website homepage. This section is for creating a new account. If you already have an account and simply want to renew your Clearance NBI, visit the renewal link instead.

  • Click “No” to continue with the registration process.
  • Scroll down to the registration section.
  • You will see the question:
    “Do you have an NBI-Clearance issued from 2014 to present?”
Create an Account
Fill Out Personal Information

4. Fill Out Personal Information (Registration Form)

Fill in the following details correctly:

A. Personal Details

  • Gender
  • Civil status (Single, Married, Widowed, Annulled)
  • Date of birth (Year → Month → Day)

B. Name Details

  • First name
  • Middle name
  • Last name
    • Make sure the spelling and order are correct.

C. Contact Information

  • Mobile Number (must be active — needed for OTP)
  • Email Address (active — needed for account activation)
    • You must have access to both.

D. Password

  • Create a password that you can easily remember.
  • The Password must be at least 12 characters.
  • Confirm the password.

5. Agree to Terms and Verify CAPTCHA

  1. Tick the box next to “I accept the Terms of Service.”
  2. A pop-up will show the terms — read it and click “Agree.”
  3. Tick the “I am not a robot” CAPTCHA box.
  4. Click “Sign Up.”
Agree to Terms and Verify CAPTCHA
Enter the OTP One Time Password 1

6. Enter the OTP (One-Time Password)

After clicking Sign Up:

  1. An OTP will be sent to the mobile number you entered.
  2. Check your text messages and enter the OTP in the box.
  3. If you didn’t receive the OTP, click “Resend OTP.”
  4. After entering the OTP, click “Submit.”

You will see: “OTP Verified Successfully.”

7. Activate Your Account via Email

After OTP verification:

  1. NBI will send an account activation link to your email.
  2. Open your email inbox.
  3. Look for the email from NBI.
  4. Click “Activate Account.”

A confirmation message will appear: “Your account is activated.”

Activate Your Account via Email
Log In to Your NBI Account

8. Log In to Your NBI Account

  1. Go back to the NBI website.
  2. Enter your registered email and password.
  3. Click “Sign In.”

You will now enter your NBI dashboard.

9. Complete Your NBI Profile Information

Some fields are automatically filled based on your NBI registration.

Important:
 Fields in gray cannot be edited anymore, so make sure your information was correct earlier.

A. Address Details

  • Birthplace
  • Citizenship
  • Street (optional)
  • Building (optional)
  • Barangay
  • City / Municipality
  • Province
  • ZIP Code

Only fill in what applies to your address.

B. Family Background

Father’s Information:

  • Father’s name
  • Father’s birthplace
    • If unknown, you may enter N/A.

Mother’s Information:

  • Mother’s name
  • Mother’s birthplace

C. Education and Occupation

  • Select your educational attainment
  • Enter your occupation

D. Additional Personal Details

  • Religion
  • Height (in centimeters)
  • Weight (in kilograms)
  • Complexion (skin tone)
  • Identifying marks (moles, scars, etc.)
    • Optional — leave blank if none.

After filling out all the details, click “Save Information.”

Complete Your NBI Profile Information
Save and Review Your Information

10. Save and Review Your Information

  1. A full summary of your details will appear.
  2. Review everything carefully & click “Submit.
    You will see: “Profile Successfully Saved.”
  3. Review everything carefully.
  4. Click Submit when all details are correct.

11. Apply for Clearance

  • Scroll up and click “Apply for Clearance.”
  • Select your valid ID (example: National ID).
  • Enter your ID number and click “I Agree.”

Read the reminders and close the window.

apply for clearance
Choose Your NBI Branch and Schedule 11zon

12. Choose Your NBI Branch and Schedule

  • Select the preferred NBI branch.
    Example: Cebu – Central Mall Lapu-Lapu Branch.
  • Choose the date and time. (Example: August 12, PM slot with 26 available spots.)

Slot Color Legend:

  • Blue Slot – AVAILABLE (you can book an appointment on the day)

Blank/White Slot – UNAVAILABLE (fully booked or no schedule, including weekends)

13. Choose Your Payment Method

Available payment options include:

  • Bank Over-the-Counter
  • Online Banking
  • Cash Payment
  • ECPay
  • 7-Eleven
  • Visa
  • Mastercard
  • GCash
  • PayMaya

Select GCash, then click:

  • Proceed
  • Proceed to Payment

Your Reference Number & amount will appear.
This is what you will use for payment through GCash.

You will also receive your reference number via SMS and email.

Choose Your Payment Method
Payment Status Changed

14. Payment Status Changed

After a successful payment, your status will change from Pending to PAID.

Note: You will not need to pay anything at the NBI office, as the payment has already been completed online.

15: Visit the NBI Office

After completing registration and payment, go to your chosen NBI branch on your appointment date.

Bring the following:

  • Your Reference Number
  • Your Valid ID(s)

At the NBI Office:

  1. Provide your reference number to the NBI officer
  2. Fingerprint scanning
  3. Photograph capture (your picture on the clearance)
  4. Wait for your name to be called

If you have NO HIT, you will receive your (National Bureau of Investigation) Clearance the same day.

If you HAVE A HIT (someone with the same name has a record), you will be asked to return on the date they provide.

No additional payment is required at the NBI office because everything is paid online.

Note: Non-government issued IDs such as company IDs or a simple barangay clearance are not accepted for Clearance NBI.

NBI Clearance Requirements 2026

Below are the requirements you must have to apply for Clearance NBI and book an NBI appointment.

Acceptable IDs

You must bring any two (2) of the following when going to the NBI office:

  1. UMID / Unified Multi-Purpose ID
    Issued by SSS or GSIS.
  2. Philippine Passport
  3. PhilHealth ID
  4. Voter’s ID or Voter’s Certificate
  5. BIR / TIN ID
  6. PRC License
    (Professional Regulation Commission ID)
  7. Birth Certificate (PSA Certified)
    Note: PSA only — NSO is no longer accepted.
  8. Driver’s License (LTO)
  9. Pag-IBIG ID
    Important: Pag-IBIG Loyalty Card Plus is NOT accepted.
  10. Postal ID
  11. Certificate from the Local Civil Registrar
  12. Certificate from Malacañang
    (For Indigenous Groups / Tribal Membership)
  13. Foundling Identification / Certificate
  14. Solo Parent ID
  15. Company ID (Government Employees Only)
    Private company IDs are not accepted.
  16. School ID + Current Registration (for Students)
  17. Senior Citizen ID
  18. MARINA ID / Seafarer’s Identification

Required Payment Methods and Fees

You must have any of the following payment methods to pay the NBI-clearance fee online to book an appointment NBI.

NBI Online Appointment Fee: ₱130
Additional Service Fee: varies depending on the payment partner

You can pay via:

  • GCash
  • PayMaya
  • 7-Eleven
  • ECPay
  • Banks (online or over-the-counter)
  • ShopeePay
  • Visa/Mastercard
  • Other partner payment centers
NBI Clearance Payment Methods

Important Note

  • You must present two valid IDs when applying.
  • All IDs must be original and not expired.
  • Bringing a photocopy of your IDs is optional but recommended.
  • Private company IDs are not allowed.
  • Pag-IBIG Loyalty Card Plus is not valid for Clearance.
  • PSA Birth Certificate is accepted; NSO is no longer issued.
  • Students may use their school ID + current registration form.
  • If your ID details do not match your NBI online application, NBI may require additional documents.

Related NBI Clearance Guides

Explore our complete collection of NBI Clearance resources to make your application process smooth and hassle-free.

Support

Need Help?

If you need any help or are facing issues while registering for Clearance NBI or booking an appointment, feel free to contact NBI Online Appointment Support:

📞 0920-412-9999
📞 0949-631-0713

Frequently Asked Questions

Visit https://clearance.nbi.gov.ph/ and register using the online form. After creating your account, sign in and enter your personal information. Proceed to payment, then schedule an NBI appointment. Finally, visit the NBI office on your selected date and time to complete the process.

It’s valid for 1 year from the date of issuance) After 1 year, you need to apply for a renewal or get a new clearance if required by your employer or for other official purposes.

The cost of it is ₱130 for regular processing. Additional fees may apply for express processing or other special services.

  1. Select GCash as your payment method and click Proceed to Payment.
  2. Copy your Reference Number.
  3. Open the GCash app.
  4. Go to Bills → Government → NBI.
  5. Enter the required details:
    • Amount
    • Reference Number
    • Mobile Number
    • Email Address
  6. Tap Next and then Confirm.

To get a Clearance, you need to bring a valid government-issued ID, such as a passport, driver’s license, PRC ID, SSS ID, or any other official ID with a photo and signature. Make sure to also bring a printed copy of your NBI online registration or appointment, if applicable.

You can get your NBI Clearance on the same day of your appointment if your record has no “hit.”

Processing Time:

  • No Hit:
     You can claim your NBI Clearance within the same day, usually within 15–30 minutes after biometrics and photo capture.
  • With Hit:
     If your name matches someone with a criminal record or pending case, your application will require additional verification.
    This may take 5 to 10 working days, depending on the case review.

Delivery (If Home Delivery Option is Selected):

  • Delivery usually takes 3 to 7 working days, depending on your location and courier handling.
  1. Log in to your NBI account at clearance.nbi.gov.ph.
  2. Click Apply for Clearance.
  3. Your Reference Number will appear — this is very important.
  4. Choose any payment method from the list:

    Available Payment Methods:
    • Bank Over the Counter
    • Online Banking
    • Cash Payments
    • ECPay
    • 7-Eleven
    • Visa / MasterCard
    • GCash
    • PayMaya
    • Shopee Pay
    • DragonPay App
  1. Follow the on-screen instructions for your chosen payment option.
  2. Pay the amount (usually ₱130 + service fee).
  3. Take a screenshot of your proof of payment.

Wait for it to be auto-validated (sometimes system updates late—proof of payment is enough).

Clearance NBI checks your records nationwide across all agencies, while Police Clearance checks your records only within your local city or municipality.